FAQs

Yes, you can return the item within 14 days of purchase provided it is in its original condition (e.g. tags attached, unused).

No, only one promo code can be used per order.

Yes, we offer customisation services. However, please allow up to 10-14 days for the order to be processed. To customise your wig, contact us at contact@diamantyonda.com with your requirements.

Yes, you can generally cancel within two hours of placing the order. Contact us at contact@diamantyonda.com or via WhatsApp/text with your order details.

I have an answer

Yes, you can make amendments to your order within two hours of placing it, provided we have not processed it yet. Email or text us with your order details.

Yes, we provide bespoke home services tailored for your comfort. To find out more, please contact us at contact@diamantyonda.com.

If you are a blogger/influencer who would like to collaborate with us, please contact us at contact@diamantyonda.com with your proposal. We are keen to hear from and collaborate with you. However, DiamantYonda will own all exclusive rights to all images and content.

Yes, you can choose an amount of your choice.

Yes, all our products are crafted using 100% virgin human hair.

For our UK customers, we aim to deliver your order the next working day provided you order before 2 pm. Alternatively, you will receive your order within two days. For our international customers, depending on where you are in the world, we aim to have your order within 3-10 days.

We accept returns if you change your mind within 14 days of purchase provided your order is returned in its original packaging, unworn, and unused. You should retain your returns receipt until we confirm to you that we have received your return. Please note that we will not be responsible for any charges incurred for the returns. For further inquiries, please contact us at payments@diamantyonda.com.

We accept returns of unworn and unused items in their original packaging with tags. For quality control reasons, items must be returned within 14 days to be eligible for a refund. We appreciate your cooperation in ensuring the quality of our products. For further inquiries, please contact us at Payments@diamantyonda.com.